Discover the park
During your visit to Efteling, there are all sorts of facilities to make your visit as pleasant as possible. View all the information about the accessibility of the attractions and toilets, entrance through the wheelchair access, accessibility for assistance or guide dogs and so on.
Would you like to plan your visit? Further information can be found here about the accessibility of Efteling, how to arrange a facility card and so on.
Accessibility attractions and park shows
A number of attractions have access restrictions, for example, in connection with height or physical condition (pregnancy, heart problems, epilepsy). Some attractions can also startle visitors with an intellectual or a psychological disability. In connection with safety, special rules may apply if a guest has lost (part of) an arm and/or leg. These safety requirements differ per attraction. Please ask the employees at the attractions for the options.
The access restrictions are indicated by symbols. These symbols can be viewed on the website per attraction, in the Efteling app and in the park on the signs at the entrance to the attraction.
Below you will find a handy overview of the accessibility on the basis of the following access restrictions:
Easily accessible for wheelchair users
Transfer necessary at this attraction
Inaccessible to wheelchair users
Entrance through the wheelchair access
Nearly all attractions have wheelchair access. This access is indicated with a symbol. Visitors who visit the attraction using the wheelchair access will not encounter any physical obstacles (such as staircases) and do not have to wait in the regular queue. The wheelchair access does not allow visitors to move to the front of the queue, it does not automatically mean that the waiting time is shorter at this access. Would you like to use the wheelchair access at the attractions? In that case, you need a facility card.
Independently or with a companion
If you are unable to visit the attraction independently, you must have at least one companion* with you who is 16 years of age or older. With the help of this companion and possibly an attraction employee, the visitor must, also in the case of an evacuation, be able to:
- Get into and out of the attraction
- Go on the ride (depending on the attraction they must, for example, be able to get into a particular sitting position, be able to hold on and brace themselves)
- Follow verbal and/or visual instructions
In connection with safety in the event of an evacuation, it is not possible to visit the attraction with a large group of disabled visitors at once. For this reason, large groups will be divided into smaller ones.
* Three companions may enter through the wheelchair access, with the exception of Raveleijn show (1 companion at most) and Symbolica dark ride (2 companions at most).
Accessibility with assistance or guide dogs
Assistance and guide dogs are welcome in Efteling. Assistance or guide dogs must be identifiable as such by wearing a vest and must be registered at the Visitors' service centre (on the left at the main entrance) on the day of the visit. Assistance or guide dogs are allowed in all shops and restaurants. They are also allowed in a number of attractions. Click on the button below to view which attractions.
If the dog does not visit the attraction but waits outside, it must be accompanied.
Restaurants and shops
All the restaurants and shops in Efteling are accessible to visitors in wheelchairs. Because some of the shops are relatively small, the room to manoeuvre is limited in the Loetiek shop, De Soete Inval sweetshop and the Bazaar shop at Fata Morgana dark ride.
Care room and relaxation room
Efteling has two care rooms where recumbent disabled or adult persons can be cared for. These two rooms are located at the Volk van Laaf People village and at Station de Oost train station. You can pick up a key for the room at the Volk van Laaf Laaf People village from the first aid post in the Marerijk. The room at Station de Oost train station can be opened by one of the employees there.
There is a relaxation room in Ruigrijk. This room is intended for visitors who need to have a moment of rest during the day. You can pick up the key at the first aid post in the Marerijk.