Frequently asked questions


Here is a list of the most frequently asked questions to Efteling. Do you not find the answer to your question? Please contact us.

Efteling Park


Does Efteling carry out health checks?
Does Efteling carry out health checks?
How do I submit my health check?
How do I submit my health check?
My child is younger than four years old and doesn't need a ticket. Do I still have to register him/her?
My child is younger than four years old and doesn't need a ticket. Do I still have to register him/her?
What measures are taken?
What measures are taken?
How can I book my visit?
How can I book my visit?
May I visit the park with friends or people from different households?
May I visit the park with friends or people from different households?
I am unable to buy tickets online. Can I buy them in person at the ticket office?
I am unable to buy tickets online. Can I buy them in person at the ticket office?
I bought a ticket via www.efteling.com. Can I cancel my order now?
I bought a ticket via www.efteling.com. Can I cancel my order now?
Can I return my entrance ticket purchased online?
Can I return my entrance ticket purchased online?
I booked a group function but I am not allowed to visit the park with people from other households. What more can you tell me about this?
I booked a group function but I am not allowed to visit the park with people from other households. What more can you tell me about this?
Are the restaurants open?
Are the restaurants open?
How are visitors seated in catering facilities?
How are visitors seated in catering facilities?
Where else can guests go to eat their own lunches, for example?
Where else can guests go to eat their own lunches, for example?
Do you have any tips for avoiding long queues?
Do you have any tips for avoiding long queues?
Can I bring food and drinks in the park?
Can I bring food and drinks in the park?
Where can I eat gluten-free in the park?
Where can I eat gluten-free in the park?
How long are my entry tickets valid?
How long are my entry tickets valid?
I have lost my ticket. What should I do?
I have lost my ticket. What should I do?
Are pets allowed in the park?
Are pets allowed in the park?

Efteling Hotels & Resorts


Which groups of people are allowed to stay with us?
Which groups of people are allowed to stay with us?
I have booked an overnight stay at one of Efteling’ Theme Park Resorts properties. What should I know?
I have booked an overnight stay at one of Efteling’ Theme Park Resorts properties. What should I know?
What measures are taken?
What measures are taken?
Do I need to book tickets for the park if I have booked an overnight stay in one of the Efteling accommodations?
Do I need to book tickets for the park if I have booked an overnight stay in one of the Efteling accommodations?

Efteling Village Bosrijk


Is there a pool at Efteling Village Bosrijk?
Is there a pool at Efteling Village Bosrijk?
Is Efteling a registered participant of SGR?
Is Efteling a registered participant of SGR?
Can I visit Efteling the day of my arrival and departure?
Can I visit Efteling the day of my arrival and departure?
Is barbecuing or table-top grilling allowed in Holiday Village Efteling Bosrijk?
Is barbecuing or table-top grilling allowed in Holiday Village Efteling Bosrijk?
Are pets allowed in Efteling Village Bosrijk?
Are pets allowed in Efteling Village Bosrijk?
Is it free to park at Efteling Village Bosrijk?
Is it free to park at Efteling Village Bosrijk?
What are the check-in and check-out times?
What are the check-in and check-out times?

Efteling Loonsche Land


Is there a swimming pool at Holiday village Efteling Loonsche Land?
Is there a swimming pool at Holiday village Efteling Loonsche Land?
Is Efteling a registered participant of SGR?
Is Efteling a registered participant of SGR?
During the arrival day, can I visit the Efteling Park earlier?
During the arrival day, can I visit the Efteling Park earlier?
Is barbecuing or table-top grilling allowed in Holiday Village Efteling Loonsche Land?
Is barbecuing or table-top grilling allowed in Holiday Village Efteling Loonsche Land?
Are pets allowed in Holiday village Efteling Loonsche Land?
Are pets allowed in Holiday village Efteling Loonsche Land?
Is parking free at Holiday village Efteling Loonsche Land?
Is parking free at Holiday village Efteling Loonsche Land?
What are the check-in and check-out times?
What are the check-in and check-out times?

Efteling Hotel


Is there a swimming pool in Efteling Hotel?
Is there a swimming pool in Efteling Hotel?
Is Efteling a registered participant of SGR?
Is Efteling a registered participant of SGR?
During the arrival day, can I visit the Efteling Park earlier?
During the arrival day, can I visit the Efteling Park earlier?
Does Efteling Hotel have a special entrance to the theme park?
Does Efteling Hotel have a special entrance to the theme park?
What time are the check-in and check-out times?
What time are the check-in and check-out times?
Is it free to park at the Efteling Hotel?
Is it free to park at the Efteling Hotel?
Is there a luggage room at the Efteling Hotel?
Is there a luggage room at the Efteling Hotel?

Efteling gift card


What is the Efteling gift card?
What is the Efteling gift card?
How to use the Efteling gift card?
How to use the Efteling gift card?
What amount can be charged on the gift card?
What amount can be charged on the gift card?
Can the gift card be used by everyone?
Can the gift card be used by everyone?
Can I use the gift card for multiple purchases?
Can I use the gift card for multiple purchases?
Can a purchase be made with multiple Efteling gift cards?
Can a purchase be made with multiple Efteling gift cards?
Can I redeem the Efteling gift card for cash?
Can I redeem the Efteling gift card for cash?
The remaining balance on my gift card is lower than the value of my purchase. Can I use any other method of payment in addition to the gift card?
The remaining balance on my gift card is lower than the value of my purchase. Can I use any other method of payment in addition to the gift card?

Other questions


Is Efteling Golf Park open?
Is Efteling Golf Park open?
When will it be possible to book the CARO theatre production?
When will it be possible to book the CARO theatre production?
Can I cancel my tickets already purchased for CARO or change the date?
Can I cancel my tickets already purchased for CARO or change the date?
What's happening with events and special offers at Efteling?
What's happening with events and special offers at Efteling?
Is it possible to book an event for a future date?
Is it possible to book an event for a future date?