Corona guidelines in the World of Efteling

Corona Virus Update
Due to extended lockdown in the Netherlands, the Efteling Park, Efteling Hotel and Holiday Village Efteling Loonsche Land will be closed until 10 May 2021. The Holiday Village Efteling Bosrijk will remain open.

View all information concerning the temporary closure >

Visit Efteling safely

Of course, we will do everything we can to make sure you are safe during your visit to the World of Wonders. The Dutch RIVM guidelines will be maintained in the theme park as well as in our accomodation. In addition, we will follow the guidelines of the industry protocol 'De Club van Elf en de NVD: 'Going out safely together'.

The main safety guidelines

There are special guidelines to make sure we can be safe together
  • Wearing a facemask is mandatory in all indoor locations, for all visitors aged 13 years and over.
  • Wash your hands on a regular basis.
  • Maintain social distancing (1.5 meters from other visitors).
  • Please go home if you have any health complaints or symptoms (cold, runny nose, sneezing, sore throat, mild cough or fever). Please go home if someone in your household has a fever (from 38 ° C) and/or when someone in your household is short of breath.
  • Pay as much as possible with pin or contactless.
  • Follow our instructions.

The 3 most frequently asked questions


Is wearing a face covering permitted or required?
Is wearing a face covering permitted or required?
Can I travel to Efteling?
Can I travel to Efteling?
Because of the corona measures in my country, I am no longer allowed to travel to Efteling. Can I move my stay to another date?
Because of the corona measures in my country, I am no longer allowed to travel to Efteling. Can I move my stay to another date?

Discover all safety guidelines and frequently asked questions:

Efteling Hotels & Resorts
General
Holiday Village Bosrijk

When making any travel plans, please take into account the national guidelines of the country you live in. When you are in the Efteling theme park or when you are staying in our accomodation, the Dutch RIVM (health authority) guidelines will apply.

 

Latest update: 21 January 2021 at 2.39 pm.

Efteling Park

What can you expect? This is what your visit to Efteling will look like


A visit to Efteling will be different than it used to be. In this video, Pardoes, Pepijn and Efteling employee, Natascha, will show you what is needed to guarantee your own health and safety as well as that of our employees. By adhering to these guidelines, we can ensure a safe day out - together. 

Frequently asked questions and guidelines - General


Is wearing a face covering permitted or required?
Is wearing a face covering permitted or required?
Can I travel to Efteling?
Can I travel to Efteling?
Does Efteling carry out health checks?
Does Efteling carry out health checks?
How do I submit my health check?
How do I submit my health check?
My child is younger than four years old and doesn't need a ticket. Do I still have to register him/her?
My child is younger than four years old and doesn't need a ticket. Do I still have to register him/her?
Why can I only buy tickets online and do I need to book a day and time slot?
Why can I only buy tickets online and do I need to book a day and time slot?
What does Efteling understand by the definition household?
What does Efteling understand by the definition household?
Can I visit Efteling theme park with friends or different households?
Can I visit Efteling theme park with friends or different households?
How does Efteling ensure a distance of 1.5 metres between households?
How does Efteling ensure a distance of 1.5 metres between households?
How does Efteling limit the number of guests at the same time?
How does Efteling limit the number of guests at the same time?
Explanation of waiting areas
Explanation of waiting areas
What payment options are available at Efteling?
What payment options are available at Efteling?
Additional hygiene measures taken
Additional hygiene measures taken

Frequently asked questions and guidelines - Main entrance


How do you prevent the visitors' service centre and ticket control from becoming too busy?
How do you prevent the visitors' service centre and ticket control from becoming too busy?
How are tickets checked if employees have to keep their distance?
How are tickets checked if employees have to keep their distance?
Will there be no congestion after ticket control?
Will there be no congestion after ticket control?
Can I still rent a wheelchair or pushchair?
Can I still rent a wheelchair or pushchair?
Can I still use the dog kennel?
Can I still use the dog kennel?
Can I use the cloakroom?
Can I use the cloakroom?

Attractions & shows

The main safety guidelines

Keep in mind the special safety guidelines for attractions
  • Maintain social distancing (1.5 meters from other visitors).
  • There are red and white zones in the waiting line. Please wait in the white zone with your household. Make sure the red zone is empty in order to keep social distance.
  • It is not possible to choose your seat. All seats are allocated.
  • Please leave the attraction as soon as possible when your ride has finished. Maintain all safety measures!
  • Because of the safety measures, you have to get in and out by yourselves. Employees cannot help physically.
  • The Single Rider queue and Babyswitch are not available at the moment. You are not able to leave the queue and attraction in the meantime.
  • Follow any safety instructions.

Frequently asked questions and guidelines


How do you remotely check the safety bars?
How do you remotely check the safety bars?
How are guests distributed at attractions?
How are guests distributed at attractions?
Can employees still help guests board attractions?
Can employees still help guests board attractions?
Are all attractions open?
Are all attractions open?
Can I still use the baby switch?
Can I still use the baby switch?
Are the Single Rider queues open?
Are the Single Rider queues open?
How do you ensure the flow at the attractions?
How do you ensure the flow at the attractions?
How can we visit the Fairytale Forest with 1.5 metres distance from other households?
How can we visit the Fairytale Forest with 1.5 metres distance from other households?
Can I leave (pre)shows and attractions early?
Can I leave (pre)shows and attractions early?
How do you prevent congestion in queues?
How do you prevent congestion in queues?
How do you keep objects (railings, fences, safety bars etc.) that get touched a lot clean?
How do you keep objects (railings, fences, safety bars etc.) that get touched a lot clean?
How do you ensure sufficient distance at shows?
How do you ensure sufficient distance at shows?

Efteling-restaurants

The main safety guidelines

Keep in mind special safety guidelines for restaurants
  • Maintain social distancing (1.5 meters from other visitors).
  • Pay as much as possible with pin or contactless.
  • All catering establishments are open for take away only. To make sure all safety measures can be maintained, the assortment, on offer, has been adapted in some of the locations. 

Frequently asked questions and guidelines


Is it possible to get something to eat and drink?
Is it possible to get something to eat and drink?
What payment options are available at Efteling?
What payment options are available at Efteling?
Where can I take a seat to eat and drink?
Where can I take a seat to eat and drink?
Where can I warm up food for my baby?
Where can I warm up food for my baby?

Efteling-souvenir shops

The main safety guidelines

Keep in mind special safety guidelines for shops
  • A maximum number of visitors are allowed in the shops at a time. 
  • Maintain social distancing (1.5 meters from other visitors).
  • Only one person per household is allowed to visit the shop at one time.
  • Pay as much as possible with pin or contactless.
  • Using a shopping basket is mandatory.
  • Only touch the product you want to buy. 
  • Follow any safety instructions.
  • Enter and leave the shops via the entrances and exits indicated.

Frequently asked questions and guidelines


Do you have a maximum number of visitors in the souvenir shops?
Do you have a maximum number of visitors in the souvenir shops?
Is it possible to order Efteling items online?
Is it possible to order Efteling items online?
How do you ensure that not too many people want to look at the same products at the same time?
How do you ensure that not too many people want to look at the same products at the same time?
What measures do you take in the souvenir shops?
What measures do you take in the souvenir shops?
Is the Game Gallery open?
Is the Game Gallery open?
Are attraction photos available?
Are attraction photos available?
What payment options are available at Efteling?
What payment options are available at Efteling?

Efteling-toilets

The main safety guidelines

Keep in mind special safety guidelines for toilets
  • There are red and white zones in the waiting line. Please wait in the white zone with your household. Make sure the red zone is empty in order to keep social distance.
  • Try not to stay in the toilet cubicle any longer than necessary. 
  • Make sure you wash your hands properly after going to the toilet. 

Frequently asked questions and guidelines


Are all toilets and toilet facilities open?
Are all toilets and toilet facilities open?
What measures are taken at the toilets?
What measures are taken at the toilets?
What are the RIVM rules for washing your hands?
What are the RIVM rules for washing your hands?
Extra cleaning
Extra cleaning

First Aid

Frequently asked questions and guidelines


How does the first aid and in-house emergency response service act?
How does the first aid and in-house emergency response service act?

Visitors with disabilities

Frequently asked questions and guidelines


What will change for guests with a disability?
What will change for guests with a disability?
How can disabled guests visit the park?
How can disabled guests visit the park?
How can disables guests buy their entrance tickets?
How can disables guests buy their entrance tickets?
Can guests with disabilities still visit attractions through a separate entrance?
Can guests with disabilities still visit attractions through a separate entrance?
Which attractions are currently less accessible?
Which attractions are currently less accessible?
Why are some attractions less accessible now?
Why are some attractions less accessible now?
Can my service or guide dog still come along?
Can my service or guide dog still come along?
Can I still borrow a wheelchair?
Can I still borrow a wheelchair?

Efteling Hotels & Resorts

Frequently asked questions and guidelines - General


Is wearing a face covering permitted or required?
Is wearing a face covering permitted or required?
Because of the corona measures in my country, I am no longer allowed to travel to Efteling. Can I move my stay to another date?
Because of the corona measures in my country, I am no longer allowed to travel to Efteling. Can I move my stay to another date?
Which groups of people are allowed to stay with us?
Which groups of people are allowed to stay with us?
No access with health problems/cold-like symptoms/fever
No access with health problems/cold-like symptoms/fever
What happens if I get sick during my stay?
What happens if I get sick during my stay?
Call rather than drop by reception
Call rather than drop by reception

Frequently asked questions and guidelines - Bosrijk


Can guests use the Eethuys restaurant?
Can guests use the Eethuys restaurant?
No entertainment
No entertainment
Is the indoor water playground at the Badhuys open?
Is the indoor water playground at the Badhuys open?
Is Kleyn Waerenhuys grocer's shop open?
Is Kleyn Waerenhuys grocer's shop open?
Technical: only when strictly necessary, guests not in accommodation during work
Technical: only when strictly necessary, guests not in accommodation during work
What measures are taken in communal areas such as the Eethuys restaurant and the Poorthuys?
What measures are taken in communal areas such as the Eethuys restaurant and the Poorthuys?
Adjustments to playgrounds?
Adjustments to playgrounds?