Practical information about your stay
Efteling Hotel
About the Efteling Hotel
Will you be staying at the Efteling Hotel soon? Here you will find practical information about your stay, the facilities and things for all of you to enjoy.
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Coronavirus measures
Naturally, we do everything we can to ensure that your stay at the Efteling Hotel is a safe experience. We have made adjustments where necessary and placed signs with instructions. Because the current situation changes quickly, it may happen that you come across old information. If you are unsure about anything, you can always speak to one of our staff, we are happy to help. On the special coronavirus measures page, you can read about all the current measures, including those of the Efteling Park.
Arrival and departure
Check-in with the digital room key
You will receive an e-mail 8 days before arrival to activate your digital room key. This digital key is linked to the Efteling app on your phone and gives you access to your hotel room from 3 pm on the day of arrival. You will also find your room number in the Efteling app shortly before your arrival. This means that you do not need to check in at the reception desk.
Earlier access to your hotel room is possible after consultation. The costs for this are € 10.00 per hour. Please contact us to discuss the possibilities.
You didn't receive an e-mail or you prefer to use a keycard?
Then you can also check in at the reception. The reception of the Efteling Hotel is open 24 hours a day. Do you expect to arrive after 6 pm? Then please contact us.
Check-out
On the day of departure, you must leave your hotel room before 11 am. There is no need to check out at the reception.
Route and car park
Public transport
Efteling Hotel can easily be reached by public transport from anywhere in the Netherlands and Belgium. Find out which train or bus connection you need and plan your trip!
By car
You may set your navigation system to the following address:
- Horst 31
- 5171 RA Kaatsheuvel
- Nederland
Parking
Only guests of the Efteling Hotel may park free of charge in the hotel car park. You may use the car park on all days of your stay. Special parking spaces are available for disabled guests. Charging stations are available at a fee for electric cars. You must bring your own charging cable.
Entrance to Efteling Park
Unlimited access
As a guest of Efteling Hotel, you have access to the Efteling Park on all days of your stay (including arrival and departure days). Booking a visit is not necessary.
Entrance tickets to Efteling Park
You can find the entrance tickets for the theme park 8 days before arrival in the Efteling app under the main menu at 'Account & Tickets'. Would you rather print them? You can also download them from your Efteling account 8 days before arrival.
Half an hour earlier access
As an Efteling Hotel guest, you have access to Efteling Park half an hour earlier. The following attractions will already be open specially for you: Fata Morgana dark ride, family roller coaster Max & Moritz, Baron 1898, Python roller coaster with loops, Nest! Play Forest, Kinderspoor pedal trains, Kleuterhof children's playground, Vogel Rok indoor roller coaster in the dark, Carnaval Festival, Pagode thai temple with high panoramic view, Villa Volta madhouse and Droomvlucht dark ride.
Check here the opening hours of the Efteling Park.
Walking route to the Efteling Park
You can enter the park via a special entrance upon showing your Efteling tickets. You can reach this special entrance by following the yellow footsteps on the car park.The theme park is only a 5-minute walk from the Efteling Hotel!
Efteling Hotel facilities
Reception
Are you using your digital room key? If so, you don't have to go to reception to check in. Do you have a question or want to make a reservation? Then please go to the 24-hour reception desk in the lobby.
Please note!
During the coronavirus period, we would like to ask you to call the reception desk whenever possible instead of coming in person. You will find the telephone number of the reception desk in your hotel room. If this is not possible, then our colleagues at the reception are of course ready to help you. Please come with max. 1 person per household and keep in mind that there might be a queue.
Eating and drinking at the Efteling Hotel
We are happy to provide you with wonderful food and drinks during your stay. Take a look at the possibilities within the Efteling Hotel below and prepare yourself for a delicious visit!
Please note that you need a COVID passport inside all restaurants
The COVID passport is compulsory for everyone over 13 years of age. From the age of 14, you must also be able to provide proof of identity. After showing your COVID passport, you will receive a wristband, which gives you access to all locations within Efteling where a COVID passport is required. This is checked again on a daily basis.
Breakfast
Start your day full of energy with a generous breakfast, which is included in your overnight stay. We will make sure that your breakfast is waiting for you in one of our restaurants. Due to the coronavirus measures, there is currently no buffet, but breakfast is served at the table.
It is mandatory to reserve a time slot. Have you not done this yet? Please reserve a time slot in your Efteling account or contact us.
Lunch and dinner
Enjoy a delicious lunch in Bar de Gelagkamer or feel like a king or queen when dining in restaurant De Hoffelijke Heraut. Choose from the delicious à la carte dishes or go for the chef's surprise menu!
It is mandatory to make a reservation for lunch or dinner. You can make a dinner reservation via your Efteling account. To make a lunch reservation, please contact us.
CARO, a wonderful Efteling show
Be amazed by CARO, the fantastic family show full of humour, music and acrobatics! Instead of the regular price of €25.00 p.p., you will pay only €10.00 p.p. as an overnight guest!
Book tickets
Reservations can be made while making your booking or afterwards in your Efteling account. You will receive your tickets upon arrival at the Efteling Hotel.
Make your stay even more special
Choose from the many extras, such as an enchanting Efteling gift or a Mr Sandman package including shampoo, shower gel and a toothbrush set. Do you have something to celebrate? Make your stay extra festive with delicious bubbles, a bunch of flowers in your room or a whipped cream pie. Book the extras in your Efteling account or contact us.
Payment and cancellation
Payment
It is possible to pay the full amount for overnight stays in the Efteling Hotel in one go or to pay a deposit. The down payment consists of 30% of the total price and can be made up to six weeks in advance. You must have paid the entire amount six weeks before the check-in date. You can pay the remaining amount via your Efteling account.
Cancellation
Of course, it is possible to cancel your booking. However, please be aware, that if you do, you may be charged a cancellation fee. You can read more about cancellations in our terms and conditions. To avoid incurring cancellation charges you can purchase a cancellation service which can be added during the booking process and costs €3.50 per person.
Disabled guests
The Efteling Hotel includes rooms that have been specially adapted for disabled visitors. A number of parking spaces are reserved for disabled guests and the hotel has two lifts. In addition, you can rent a wheelchair at the reception.
Would you like to make use of the special facilities at Efteling Park for guests with disabilities? You can request a personal facilities card.