Check-in with the digital key
Eight days before arrival, you will receive an email to activate your digital key. This digital key is linked to the free Efteling app. In the Efteling app, you will find your digital key as well as your entrance tickets for the Efteling Park. Upon arrival, you can use the digital key on your phone to open your hotel room (from 3:00 PM onwards).
Luggage storage
On the day of arrival or departure, you can safely leave your luggage in the storage area. Porters or a member of staff at the reception in the lobby will be happy to assist you with receiving and temporarily storing your luggage. Lockers are available in this area for valuables.
Check-out
On the day of departure, you must vacate your hotel room before 11:00 AM. You can continue to use all the facilities of the Efteling Grand Hotel and the Efteling Park throughout the day.
Early check-in or late check-out
If you would like to request an early check-in or late check-out, we will be happy to explore the possibilities with you, depending on availability.
By car
Plan your route now or set your navigation system to the following address: Eftelingsestraat 5 in Kaatsheuvel. This is the address of Efteling Loonsche Land. Once you arrive, simply follow the signs to the special hotel car park for Efteling Grand Hotel.
Valet Parking - How it works
If you’ve provided your license plate number, the gate will open automatically. On the arrival roundabout, our porters will take your luggage. Valet parking is complimentary, or you can choose to park your car yourself on the Efteling Grand Hotel parking lot.
Would you like to use your car during your stay? Just let reception know, and we’ll have your car ready when you need it. When it’s time to depart, we’ll bring your car back to the entrance and are happy to assist with your luggage.
Electric Charging
Travelling with an electric car? There are 20 charging points on-site. Using valet service? We’ll charge your car for you during your stay. Just mention you’re driving electric when you arrive—our team will park and plug in your car. Don’t forget your charging pass. That way, you’ll leave with a fully charged battery!
By Public Transport
The Efteling Grand Hotel is easy to reach by train or bus from anywhere in the Netherlands and Belgium. Simply plan your trip. From the Efteling bus stop, it's just a few minutes’ walk to the hotel.
Pick-up from Efteling Park Bus Stop
Arriving by bus to the Efteling Park stop? Reception offers a complimentary pick-up service. Just let us know in advance to arrange it.
Transfers from Airport or Train Station
Would you like a transfer from an airport or train station? Contact reception to reserve one. This paid service can be arranged up to one hour before your arrival.
Unlimited access
As an Efteling Grand Hotel guest, you have unlimited access to Efteling on all days of your stay—even arrival and departure days! No need to reserve a park visit.
As a Efteling Grand Hotel guest you will arrive via your own exclusive gate, giving access to both the hotel and the Efteling-park. There is no need to join the main entrance queue.
Park Tickets
Your Efteling park tickets will appear in your Efteling account from 8 days before arrival. Do you prefer to print your Efteling-tickest? 8 days before your arrival you can download and print the tickets. As a Efteling Grand Hotel guest you will arrive via your own exclusive gate, giving access to both the hotel and the Efteling-park. There is no need to join the main entrance queue.
Unlimited access
Hotel guests enjoy 30 minutes of early access to the park, with select attractions opening earlier, just for you.
Choose one of two entrances:
1. Sprookjesbos Gate
Quickly reach Dreamflight, Villa Volta, Vogel Rok, Carnaval Festival, or the Fairytale Forest via this exclusive gate. Start in the hotel lobby, step outside, and turn right—you’ll soon be wandering among your favourite storybook characters.
2. Arcade Entrance
Prefer to head straight to Baron 1898, Max & Moritz, or Fata Morgana? Walk through the covered arcade and turn right before the railway line.
Note: You’ll need your digital room key to enter here.
Curious which attractions open early and what time?
Reception
Have a question or want to make a reservation? The reception in the lobby is at your service 24 hours a day. You can visit the reception for:
- Wheelchair rental
- Extra baby cot (at an additional charge)
- Borrowing board games for young and old
Restaurants & Bar
Discover the enchanting flavours of the Efteling Grand Hotel.
- Brasserie 7 is the perfect place for a lavish breakfast, quick lunch or relaxed dinner. For lunch and dinner, choose from a menu with seven classic starters, mains and desserts. The chef’s magical twist? Seven enchanting ingredients – from dragon’s breath to fairy dust or princess tears.
- At Restaurant-Bar Mystique, nothing is quite what it seems. Get ready for surprises at your table – in taste, aroma, and presentation. From magical flavour formulas to edible table décor.
- At Café Biscuit, savour specialty coffees and the signature Grand Hotel biscuit.
For all ages
Young and old together discover the magical atmosphere of a Grand Hotel. It starts the moment you arrive: the concierge gives you a warm welcome, while a porter brings your luggage to your room. Perhaps you’ll arrive alongside Princess Adinda or Anura! Before or after your day in Efteling, take a dip in the Pool & Spa. Discover what’s on offer for all ages.
Pool & Spa
In the lower level of the Efteling Grand Hotel you’ll find a swimming pool with spa facilities. While little ones splash in the baby and toddler pools, adults can unwind in the large pool, whirlpool, steam bath or sauna. It’s the perfect way to relax after a day of fairytale adventures. Discover the Pool & Spa.
Souvenir shops
The Efteling Grand Hotel features two charming souvenir shops side by side, together offering 450 m² of shopping magic. During Efteling’s opening hours, shop at Arcadeau – open to both hotel and park guests. Hotel Boutique Sens is open 24/7 exclusively for hotel guests.
Arcadeau is the place for magical souvenirs from the World of Efteling. Explore a wide selection of Efteling items – from exclusive gifts to dress-up outfits of your favourite characters – beautifully displayed in tall cabinets and a unique costume tunnel.
Hotel Boutique Sens offers a refined shopping experience with exclusive gifts, luxurious bath textiles, the Efteling Grand Hotel’s own fragrance line, and tasteful home & wellness products. After hours, this boutique remains open exclusively for hotel guests. Discover the souvenir shops.
Make your stay even more special
Choose from a variety of extras, like a minibar package or a magical Efteling gift. Add your extras yourself in your Efteling account or contact us directly.
Payment
It is possible to pay the full amount for overnight stays in the Efteling Grand Hotel in one go or to pay a deposit. The down payment consists of 30% of the total price and can be made up to six weeks in advance. You must have paid the entire amount six weeks before the check-in date. You can pay the remaining amount via your Efteling account.
Charge to your room
During your stay, you can have all your expenses at the Efteling Grand Hotel charged to your room. You’ll pay the total amount upon check-out.
Cancellation
Of course, it is possible to cancel your booking. However, please be aware, that if you do, you may be charged a cancellation fee. You can read more about cancellations in our terms and conditions.
The Efteling Grand Hotel offers rooms specially designed for guests with disabilities. Reserved parking spaces are available, and the hotel has lifts for easy access. You can also borrow a wheelchair at the reception.
Do you have a hearing impairment? At the reception, you can borrow a special alarm clock with a vibrating pad and flashing light.
For guests who have difficulty speaking, reading or writing, the reception desk offers a communication card with (Efteling) pictograms. You can also download the pointing card in advance to prepare for your visit.
Would you like to make use of the special facilities at Efteling Park for guests with disabilities? You can request a personal facilities card.
Have a question? Pennenveer is happy to help!
In the free Efteling app, you’ll find all your booking details in one place. If you have any questions during your stay, it’s best to contact us through the app. That way, we can see your booking straight away and help you even faster!