How to visit the themepark safely during the corona period

Frequently asked questions about reserving your visit

How do I cancel a resevation?

How do I cancel a resevation?

If something unexpected has come up and you are unable to visit Efteling on the chosen time slot? Then please cancel your reservation. 

There are 3 options to cancel your reservation:

• At the bottom of the confirmation email you will find a link that you can use to cancel your tickets.
• You can cancel your reservation via the 'My Efteling' account that you created to make the reservation. 
• Use the latest version of the Efteling app.

Please note: Your entrance ticket will not be cancelled when you cancel just your time slot. If you want to visit Efteling on another day, please choose the option ‘I already have entrance tickets’ after you've cancelled your current time slot reservation.

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Is it possible to change my reservation?

Is it possible to change my reservation?

Sorry it's not possible to change your reservation to another date or with a different number of people. However, it is possible to make a new reservation.

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Can I buy tickets at the entrance?

Can I buy tickets at the entrance?

It is not possible to buy your tickets at the main entrance as all cash desks are closed till further notice. If you wisht to visit Efteling but do not yet have any tickets, choose 'I would like to buy entrance tickets' to buy tickets during your time slot reservation. 

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Is it possible to make multiple reservations in advance?

Is it possible to make multiple reservations in advance?

No, it is not possible to make multiple reservations in advance. This is only possible after your reserved visit has taken place.

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Do I receive a discount if I am only able to choose a timeslot later on the day?

Do I receive a discount if I am only able to choose a timeslot later on the day?

No, you will not receive a discount if you can only choose a timeslot later on in the day. Unfortunately, there are only a limited number of timeslots available each day. If the timeslot of your choice is already taken you should choose another day to make the most out of your visit. 

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How do I know which attractions are open and which are not?

How do I know which attractions are open and which are not?

Please read the specific corona virus safety measures for attractions before you visit Efteling. In addition, keep an eye on the Efteling app for up-to-date information.

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