Efteling Digital Voucher with expiry date SGR Guarantee
Since March 2020, the travel world has been practically at a standstill; Efteling has also had to cancel many stays due to the Covid-19 crisis and you were unable to come and spend a fairytale night. In cooperation with the Dutch organisations ANVR and SGR, the 'Travel Voucher with SGR Guarantee' was developed, which we call the 'Efteling Digital Voucher'.
Have you received an 'Efteling Digital Voucher with SGR Guarantee' and have you not yet used it to book a new holiday and is the issue date now almost a year ago?
Within 12 months after issuing this 'Efteling Digital Voucher with SGR Guarantee', we, the Efteling from whom you received this voucher, will contact you before the expiry date.
We can then offer you the following choices:
1. either you book a new stay with us using your voucher (the new arrival date must be before 22 December 2022).
2. or you keep the voucher as previously offered until 1 July 2021 and book a new stay with us before this date.
3. or you receive your voucher value back in cash.
Would you like to receive the value of your outstanding 'Efteling Digital Voucher with SGR Guarantee' in return?
If you let our staff member know that you want to receive the value of your voucher 'in cash', Efteling will refund the full outstanding amount of your voucher. For this, we need your bank details. These are no longer known to us.
The following modified conditions apply:
- Once the booking has been made, the right to use the voucher expires and it is no longer possible to request a refund afterwards.
- The voucher has been issued to change bookings with an original arrival date between 16 March and 19 May 2020.
- The new booking is subject to the price available at the time of making the new booking. If the new reservation value is lower, you will receive the remaining amount on an Efteling gift card. If the reservation value is higher, the remaining amount can be paid via the usual payment methods.
- After making the new reservation with this voucher, it is not possible to cancel the reservation. It is possible to change the new reservation once (no later than 4 weeks before arrival).
- The voucher is not transferable.